30% OFF Tempcover fee in our app
Manage your policies, save vehicles and get app exclusive discount. Register today!
T&Cs apply.
The details of the Motor Insurers Database will be shown on your Policy Confirmation email.
Once you’ve purchased a temporary insurance policy, your insurance details will shortly be passed to the Motor Insurance Database (MID). We have a time to supply to the Database of 7 days and so due to the short-term nature of your policy, it is possible your policy may have expired before the details appear on askMID.
We recommend that you print your Insurance Certificate and have this with you as this remains valid proof of your insurance and legal entitlement to drive the vehicle.
The Motor Insurance Database (AskMID) is the only central record of all insured vehicles in the UK and is updated over 10,000 times an hour. As one of the most important tools to ensure that only insured vehicles are driven on our roads, the MID is used by the police and the DVLA to enforce motor insurance law.
The police use Automatic Number Plate Recognition (ANPR) technology with information from the Motor Insurance Database (MID) to identify and catch people driving uninsured vehicles. More than 500 are seized every day and one person every three minutes is convicted for uninsured driving.
The MID is also systematically compared with the DVLA’s registered keeper records to identify uninsured vehicles from the record. Just like the DVLA, you can check your vehicle is appearing on the MID for free.
Unfortunately we have no way of speeding up this process for you; but if you find that your vehicle is not showing on the MID after 7 days since your policy started, please get in touch and we will look into this for you.
As long as you’ve received your Certificate of Insurance, and you drive within the times stated on your Certificate, you can drive whilst you wait for the upload to be completed.
We highly recommend that you print or screenshot your Insurance Certificate and carry these with you as they remain as valid proof of your insurance and legal entitlement to drive the vehicle. You can present these to anyone who requires confirmation of your insurance status.
Once a policy is purchased we are unable to make any changes or amendments to the policy.
Before purchasing a policy, you must agree to our Terms and Conditions which state “By clicking Agree and Continue you are confirming you have read, accepted and understood all terms and conditions as laid out in the full declaration and that “You accept that once a policy has been purchased it is not possible to amend any details and it is non-refundable.”
With this in mind, we cannot make changes, additions, or offer refunds on policies of 30 days or less in duration. We also do not offer partial refunds of any kind for days not used. In situations where an error has been made, we would always encourage you to get in touch with our Customer Experience Team as soon as possible. You can submit a query to them via the Contact Us page, to discuss your options. Thank you
No Claims Bonus is not applicable to short term policies, so whilst any existing No Claims Bonus is unaffected by our policies, we can’t produce any proof of no claims for this reason.
We use essential cookies to make our website work. We'd also like to use non-essential cookies to help us improve our website by collecting and analysing information on how you use our website and for advertising purposes.
You can agree to accept all cookies by clicking 'Accept all cookies' or you can change your preferences by clicking 'Manage Cookies' below. For more information about the cookies we use, see our cookies policy
We use essential cookies which are necessary to ensure our website works correctly.
We'd like to set non-essential analytics and marketing cookies that help us provide a better experience to our users. These help us improve our website and marketing by collecting and reporting information on the campaigns and web pages you interact with. It also helps us to target our marketing campaigns to people who are most likely to be interested in our services.
We'd also like to set a non-essential cookie which enables us to playback your journey on our website to assist with troubleshooting and to help us improve our website based on the behaviour of our customers.
