Help Centre

You’ll need all the details of the driver who wishes to take out the insurance, including their contact details, address, date of birth, and details of the vehicle. It also helps to have the license number handy because you may be asked to provide this throughout the application.

In order to purchase a policy with us, you will be presented with our terms and conditions which you will have to formally agree to before proceeding to payment. It’s important that you set a few minutes aside to read through the insurer’s declaration in full, as this will indicate what is accepted based on the quote you’ve been generated.

Depending on the insurer, we can offer insurance for those who meet the following:

• Have 7 or less penalty points accumulated in the last 2 years
• Do not have an Anti-Social Behaviour Order or Criminal Behaviour Order
• Have no criminal convictions not considered ‘Spent’

A criminal conviction refers to an individual who is found guilty of a crime that isn’t related to driving. For example, a speeding fine (SP30), or failure to stop after an accident (AC10) are considered driving convictions.

It’s important that you know whether your convictions are spent, or how long they may remain on your record for.  We recommend you check your driving record with the DVLA via the GOV.UK website.

If you have a different conviction and you’re unsure whether it’s spent or not, you can check this using the Disclosure Calculator.

You can get in touch with us on [email protected] if you have any questions before you purchase.

You can obtain a quote from us using a UK/NI/EU & EEA licence.  However, if during the application process Tempcover, or our Insurers, need to perform any additional validation checks, these can only be successfully completed with a UK Passport.

Your licence number should be on the photocard licence you hold, for UK licences it is listed as point 5.

If you can’t locate this, you can log in to the DVLA website to retrieve it.

You can obtain a quote from us using a UK/NI/EU & EEA licence.  However, if during the application process Tempcover, or our Insurers, need to perform any additional validation checks, these can only be successfully completed with a UK Driving Licence or UK Passport.

While Northern Ireland is, of course, part of the United Kingdom, Northern Irish driving licences have a different format of numbering. For this reason we are unfortunately unable to use them for validation purposes. If you have selected that you hold a Northern Irish driving licence, and further validation is required, then our system may ask you for you passport number instead.

Sometimes when purchasing a policy, you’ll be asked to provide your licence number. If you’re getting a message that states the information does not match or isn’t valid, you’ll need to follow these steps:

• Check your licence is UK registered (Northern Ireland and Isle of Man have a different format, and sadly, therefore, can’t be accepted)
• Check your first and last name are spelt correctly, and you haven’t used a nickname or different name on the form itself
• Check your date of birth is entered correctly
• Check that the licence number you’re giving belongs to the driver you’re insuring
• Check that you’re not accidentally entering a number instead of a letter, for example, “0” not “O”

Once you’ve checked all of these things, we’re pretty confident you won’t have any further issues.

However, if you need us – we’re here to help! Just submit your query on the Contact Us page.

Unfortunately, we cannot offer insurance to International Licence holders. We can provide cover for full UK, NI, and EU licence holders only.